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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Glass

April 16, 2026

4  out of  5
rating by David Glass
"efficient service but the person on the phone did not seem to friendly 😭."
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Patty Vieta

November 5, 2025

5  out of  5
rating by Patty Vieta
"Janet Slades office staff is so friendly and make calling them a pleasure. They put the PRO in professionals!"
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Brandon Blakely

October 17, 2025

5  out of  5
rating by Brandon Blakely
"Great staff always efficient and very helpful. Everyone is wonderful there."
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Tiffany Munsey

October 9, 2025

5  out of  5
rating by Tiffany Munsey
"Highly recommended them for your insurance needs. My local agent is Janet and she is fantastic. Always responds to email inquiries. She was especially helpful after my recent hit and run! Being the victim.. and having no experience in being in an accident.. Janet was crucial to getting everything taken care of. She filed my claim for me against his insurance. 4 days later the other company accepted responsibility and the plans are underway to get my car back to 100%. Janet made this experience so smooth for me. In times of need.. They will be there for you."
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Michael Poirier

September 23, 2025

5  out of  5
rating by Michael Poirier
"After talking to Linda on the phone, I went in there on Monday and walked right in and within a half an hour I had my insurance. Everybody was very pleasant and helpful. . Josie was awesome beautiful smile"
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Devin Custer

June 26, 2025

5  out of  5
rating by Devin Custer
"Absolutely incredible customer service!! Everyone is so kind and always available to help. They are hands down the best insurance company and we have shopped around."
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Cat B

June 7, 2025

5  out of  5
rating by Cat B
"Good service, respectful of clients wishes, real people."
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Ginger Chartier

September 26, 2024

5  out of  5
rating by Ginger Chartier
"I cannot say enough good things about these ladies at State Farm Gardiner. They are very helpful explaining insurance, follow thru getting information and make me laugh when life needs a good laugh. Just downright good people, that I appreciate immensely after 30+ years of coverage . Give them a call to help with your insurance!"
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Libby Purinton

September 3, 2024

5  out of  5
rating by Libby Purinton
"Professional, friendly, always go the extra mile."
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Sharon O'Riordon

July 9, 2024

5  out of  5
rating by Sharon O'Riordon
"Janet made registering our new car so easy today. She found ways to lower our premium, which we greatly appreciated. What a pleasant surprise to have her answer the phone! :)"
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Shawn Witham

April 23, 2024

5  out of  5
rating by Shawn Witham
"The ladies are totally awesome I will try to get them all the business I can love you girls"
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R DesR

April 23, 2024

5  out of  5
rating by R DesR
"The downtown Gardner office of Janet Slade is friendly, welcoming, efficient, professional—when one needs to address ins. Issues, there is no one better, I have used Janet and her staff for two decades! Janet helped me above and beyond in finding insurance documents (not hers) from years ago, in a time of sorrow, she lifted a burden.
That’s why this office is so very special!
Also the auto body collision repair shops is aware of her stellar reputation, therefore claims, paperwork expedited in no time. I have my homeowners here as well.
State Farm Janet Slade Office and agents the best!
RDesRoches"
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Willis Young

April 7, 2024

5  out of  5
rating by Willis Young
"We were involved in an accident on a Thursday; the car was totaled. The following Tuesday the entire process was completed and the check for the value of the car was in our hands. Nothing could have gone any smoother than this process through the local State Farm Office operated by Janet Slade of Gardiner Maine.
When we were leaving the office, I said to the claims adjuster, "And this is why I've had State Farm since I was 16 years old.""
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Todd

July 26, 2023

5  out of  5
rating by Todd
"Janet Slade and here team are simply the best! I have had State Farm for over 40 years. Although i have never had to file a claim it finally happened, my vehicle was hit. I made a call to Janet's office and spoke with Linda, Linda said "WE GOT THIS" well they took care of everything, from filing to medical to a recommend Body Shop. Janet's team never forgot about us. They reached out through-out the entire process keeping myself and my wife with all on going process's and what to expect; to include working with the State Farm claim adjuster. NO 1800 number to deal with out of Janet's team. Thank you, Janet for having such a professional Team and taking care of your clients!"
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Ashlynn

May 11, 2023

5  out of  5
rating by Ashlynn
"There's a reason why we've been a Janet Slade customer for more than 20 years - Janet and her team are phenomenal! Janet and the team invest in relationships, answer calls promptly, and ensure my family has the coverage needed without any upselling. If you're looking for a new agent, I highly recommend Janet Slade - State Farm Insurance Agent!"
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Russin&Coombs

May 11, 2023

5  out of  5
rating by Russin&Coombs
"Janet Slade's State Farm office is far and above the BEST State Farm agency we've had the pleasure of working with. I've always appreciated the co-worker who recommended them to us!

For the past few years we have relocated through multiple states and have had multiple auto and home policies with other State Farm offices. The "good neighbor" reception, service and follow up we've received from the Janet Slade staff has consistently been outstanding.

Insurance has always been a stressful necessity for me. Janet Slade's staff has always left me feeling confident in their expertise; their commitment to my best interests and the sense that if the "worst happens", there will be a helpful person on the other end of the phone line.

It's always so refreshing to communicate with their office about our Maine affairs!

Kathy Russin"
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Lisa Gilliam

May 2, 2023

5  out of  5
rating by Lisa Gilliam
"My experiences with State Farm have been exceptional! About four years ago, my home was struck by lightening and there was significant damage done to the electrical and several appliances. The agents that I worked with were wonderful and made a very difficult process much easier than I expected.

My most recent experience has been a car accident and again, what I thought would be a big hassle turned out to be super easy due to the staff at Janet Slade's Office. I worked with Linda who took complete care of me. I couldn't be more pleased with my coverage or those who assist through these challenging experiences.

Thank you,
Lisa Gilliam"
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Paul Dulac

May 13, 2022

5  out of  5
rating by Paul Dulac
"Always taking care of my needs and I have a lot."
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kelly charette

May 12, 2022

5  out of  5
rating by kelly charette
"Love them!!"
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Daniel McNulty

September 25, 2021

5  out of  5
rating by Daniel McNulty
"Janet Slade and her team at the State farm insurance company in Gardiner Maine are outstanding in their customer service and how they deal with you when it pertains to your insurance needs."
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Heather Moreau

September 13, 2021

5  out of  5
rating by Heather Moreau
"I cannot say enough good things about our experience with State Farm and Janet Slade. She has been with my husband and I throughout our home buying process and was always quick, responsive and well informed. We specifically had an incident where our bank was requiring we pay an astronomical amount for flood insurance and Janet went above and beyond making sure we didn’t pay what we didn’t have to. I’m very thankful for all of her hard work and would recommend to any of my friends and family."
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sandra Thornto

March 26, 2021

5  out of  5
rating by sandra Thornto
"Doing business with them for a long time"
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Tracey Shaw

March 3, 2021

5  out of  5
rating by Tracey Shaw
"Everyone is always so helpful and responsive when I have questions, concerns, or need to make updates to my numerous policies!"
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Laurel Chadwick

August 11, 2020

5  out of  5
rating by Laurel Chadwick
"Great customer service, many options for communication (phone, text, email). Janet and her team have a great reputation in our community, they are experienced, claims have been processed very quickly, efficiently and professionally. I love how Janet supports our local community from sponsoring youth programs to volunteering at local events."
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Jack Farlow

June 23, 2020

5  out of  5
rating by Jack Farlow
"From the first contact, information was exchanged clearly, thoroughly, professionally and in a friendly, positive way. We would be happy to do business with Janet and her crew again, and to highly recommend the Agency."