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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Chartier

September 26, 2024

5  out of  5
rating by David Chartier
"I cannot say enough good things about these ladies at State Farm Gardiner. They are very helpful explaining insurance, follow thru getting information and make me laugh when life needs a good laugh. Just downright good people, that I appreciate immensely after 30+ years of coverage . Give them a call to help with your insurance!"
We responded:
"David, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Janet"
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Libby Purinton

September 3, 2024

5  out of  5
rating by Libby Purinton
"Professional, friendly, always go the extra mile."
We responded:
"Libby, Thank you for taking the time to leave a 5 star review! - Janet"
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Sharon O'Riordon

July 9, 2024

5  out of  5
rating by Sharon O'Riordon
"Janet made registering our new car so easy today. She found ways to lower our premium, which we greatly appreciated. What a pleasant surprise to have her answer the phone! :)"
We responded:
"Sharon, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Sharon"
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Shawn Witham

April 23, 2024

5  out of  5
rating by Shawn Witham
"The ladies are totally awesome I will try to get them all the business I can love you girls"
We responded:
"Shawn, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Janet "
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R DesR

April 23, 2024

5  out of  5
rating by R DesR
"The downtown Gardner office of Janet Slade is friendly, welcoming, efficient, professional—when one needs to address ins. Issues, there is no one better, I have used Janet and her staff for two decades! Janet helped me above and beyond in finding insurance documents (not hers) from years ago, in a time of sorrow, she lifted a burden. That’s why this office is so very special! Also the auto body collision repair shops is aware of her stellar reputation, therefore claims, paperwork expedited in no time. I have my homeowners here as well. State Farm Janet Slade Office and agents the best! RDesRoches"
We responded:
"Hello, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Janet"
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Willis Young

April 7, 2024

5  out of  5
rating by Willis Young
"We were involved in an accident on a Thursday; the car was totaled. The following Tuesday the entire process was completed and the check for the value of the car was in our hands. Nothing could have gone any smoother than this process through the local State Farm Office operated by Janet Slade of Gardiner Maine. When we were leaving the office, I said to the claims adjuster, "And this is why I've had State Farm since I was 16 years old.""
We responded:
"Hello, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Janet"
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Todd

July 26, 2023

5  out of  5
rating by Todd
"Janet Slade and here team are simply the best! I have had State Farm for over 40 years. Although i have never had to file a claim it finally happened, my vehicle was hit. I made a call to Janet's office and spoke with Linda, Linda said "WE GOT THIS" well they took care of everything, from filing to medical to a recommend Body Shop. Janet's team never forgot about us. They reached out through-out the entire process keeping myself and my wife with all on going process's and what to expect; to include working with the State Farm claim adjuster. NO 1800 number to deal with out of Janet's team. Thank you, Janet for having such a professional Team and taking care of your clients!"
We responded:
"Todd, thank you for the 5-star review and for being a loyal State Farm customer! So happy we were able to take care of you in your time of need. My team and I will always be here for you. - Janet "
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Ashlynn

May 11, 2023

5  out of  5
rating by Ashlynn
"There's a reason why we've been a Janet Slade customer for more than 20 years - Janet and her team are phenomenal! Janet and the team invest in relationships, answer calls promptly, and ensure my family has the coverage needed without any upselling. If you're looking for a new agent, I highly recommend Janet Slade - State Farm Insurance Agent!"
We responded:
"Ashlynn, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Janet"
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MikeandKathy CoombsRussin

May 11, 2023

5  out of  5
rating by MikeandKathy CoombsRussin
"Janet Slade's State Farm office is far and above the BEST State Farm agency we've had the pleasure of working with. I've always appreciated the co-worker who recommended them to us! For the past few years we have relocated through multiple states and have had multiple auto and home policies with other State Farm offices. The "good neighbor" reception, service and follow up we've received from the Janet Slade staff has consistently been outstanding. Insurance has always been a stressful necessity for me. Janet Slade's staff has always left me feeling confident in their expertise; their commitment to my best interests and the sense that if the "worst happens", there will be a helpful person on the other end of the phone line. It's always so refreshing to communicate with their office about our Maine affairs! Kathy Russin"
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Lisa Gilliam

May 2, 2023

5  out of  5
rating by Lisa Gilliam
"My experiences with State Farm have been exceptional! About four years ago, my home was struck by lightening and there was significant damage done to the electrical and several appliances. The agents that I worked with were wonderful and made a very difficult process much easier than I expected. My most recent experience has been a car accident and again, what I thought would be a big hassle turned out to be super easy due to the staff at Janet Slade's Office. I worked with Linda who took complete care of me. I couldn't be more pleased with my coverage or those who assist through these challenging experiences. Thank you, Lisa Gilliam"
We responded:
"Lisa, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Janet"
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Paul Dulac

May 13, 2022

5  out of  5
rating by Paul Dulac
"Always taking care of my needs and I have a lot."
We responded:
"Paul, we are always here to help! Call or stop in anytime. - Janet"
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kelly charette

May 12, 2022

5  out of  5
rating by kelly charette
"Love them!!"
We responded:
"Kelly, Thanks so much for the great rating! - Janet"
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Daniel McNulty

September 25, 2021

5  out of  5
rating by Daniel McNulty
"Janet Slade and her team at the State farm insurance company in Gardiner Maine are outstanding in their customer service and how they deal with you when it pertains to your insurance needs."
We responded:
"Thanks for allowing us to help you with your insurance needs. It's always a pleasure."
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Heather Moreau

September 13, 2021

5  out of  5
rating by Heather Moreau
"I cannot say enough good things about our experience with State Farm and Janet Slade. She has been with my husband and I throughout our home buying process and was always quick, responsive and well informed. We specifically had an incident where our bank was requiring we pay an astronomical amount for flood insurance and Janet went above and beyond making sure we didn’t pay what we didn’t have to. I’m very thankful for all of her hard work and would recommend to any of my friends and family."
We responded:
"Thanks so much. We enjoyed being with you through your home buying adventure. Glad to help!!"
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sandra Thornto

March 26, 2021

5  out of  5
rating by sandra Thornto
"Doing business with them for a long time"
We responded:
"Sandra, your loyalty means the world to us! Thank you very much! - Janet"
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Tracey Shaw

March 3, 2021

5  out of  5
rating by Tracey Shaw
"Everyone is always so helpful and responsive when I have questions, concerns, or need to make updates to my numerous policies!"
We responded:
"Thanks Tracey! We all love helping you."
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Laurel Chadwick

August 11, 2020

5  out of  5
rating by Laurel Chadwick
"Great customer service, many options for communication (phone, text, email). Janet and her team have a great reputation in our community, they are experienced, claims have been processed very quickly, efficiently and professionally. I love how Janet supports our local community from sponsoring youth programs to volunteering at local events."
We responded:
"Laurel, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Janet"
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Jack Farlow

June 23, 2020

5  out of  5
rating by Jack Farlow
"From the first contact, information was exchanged clearly, thoroughly, professionally and in a friendly, positive way. We would be happy to do business with Janet and her crew again, and to highly recommend the Agency."
We responded:
"Jack, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Janet"
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Lynette Eastman

October 31, 2019

5  out of  5
rating by Lynette Eastman
"Janet Slade and her staff are very friendly, smart and accommodating. We have had Janet as our agent for many years and will stand by her and State Farm as they have stood by us in our times of need."
We responded:
"Lynette, we're always here for you! - Janet"
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Kalee Weatherwax

October 9, 2019

5  out of  5
rating by Kalee Weatherwax
"They are always so awesome and a pleasure to deal with."
We responded:
"Kalee, you are a pleasure as well! - Janet"
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Just Mainer

September 29, 2019

5  out of  5
rating by Just Mainer
"Been going here for years! My go to for any insurance needs!"
We responded:
"Thank you, Just, for your loyalty! - Janet"
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Phyllis Boucher

September 8, 2019

5  out of  5
rating by Phyllis Boucher
"Good food and service"
We responded:
"Phyllis, Thanks for sharing your positive experience! - Janet"
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Susan Ainslie

March 6, 2019

5  out of  5
rating by Susan Ainslie
"I'm happy with State Farm."
We responded:
"Susan, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with us. - Janet"
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Brian Clement

October 16, 2018

5  out of  5
rating by Brian Clement
"Great local agent."
We responded:
"Brian, We’re thrilled to see your 5-star review! Thanks for your kind words and for choosing us for your insurance needs. - Janet"
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John Lind

July 14, 2014

5  out of  5
rating by John Lind
"Great staff, always ready and willing to help, THANKS!"
We responded:
"John, Thank you so much for the 5 stars! We’re delighted you had a great experience with us. - Janet"